FREQUENTLY ASKED QUESTIONS
What is your production time?
Orders take 1-3 business days to be handcrafted and processed before they can be shipped.
How long does shipping take?
Orders are shipped via USPS First Class mail, and take about 3-5 days after production time. Shipping may currently be delayed due to COVID-19.
Do you ship internationally?
We are not shipping internationally at this time.
Do you offer custom orders?
Yes! If you are interested in placing a custom order, please email email@example.com.
Can I change my order after placing it?
You can make a change to your order by emailing firstname.lastname@example.org within two hours of placing your order. After that two hour period, changes are not guaranteed.
What is your return policy?
All pieces are final sale. If there is an issue with your order, please contact email@example.com.
Is your jewelry waterproof?
Most of our pieces are not waterproof and should be kept out of water. If a piece is waterproof, the product description will designate it at such!